Difference between revisions of "JLCPCB"
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JLCPCB is a Chinese PCB manufacturer. They offer prototype PCB's at very reasonable pricing. | JLCPCB is a Chinese PCB manufacturer. They offer prototype PCB's at very reasonable pricing. | ||
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| + | === Quality Issue Case 1 === | ||
| + | Yesterday (2024-04-09) I received delivery from JLCPCB with many boards (~10 different types). One of those boards have a STM32F030, WS2812B and two RS485 transceivers and nothing much else. I had ordered 5pc as this going to be used in a custom machine, and I only need one board. Since I have made dozens, if not over a 100 orders from JLCPCB by now, I didn't check the boards much more than cursory glance that components are there and not out of placement. | ||
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| + | Hooked it up to my [[DIY STM32 Programmer (ST-Link/V2-1)]] and got it recognized in `st-info` as a `STM32F09x`. That was odd. I tried to figure out if I had accidentally placed the wrong Cnnnnn number in the BOM, and whether JLCPCB was out of stock and had made a last minute replacement with equivalent part... Then I noticed [[File:IMG_20240409_162321.jpg|thumb|Fake STM32F030]] the black package. [[ST]] always has faily clear prints on their MCUs, so instantly knew it was wrong part. After checking the other 4 boards, it turns out that ONLY ONE has this fake component. Which is in a way even more concerning than if all 5 were wrong, in which case it could have been an honest mistake by staff. | ||
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| + | I have submitted a so called "Quality Complaint" (a button on your order), where I stress that I am not looking for monetary compensation (it really makes no difference to me) and that I urge them to find the root cause of this. It is quite obvious when the wrong microcontroller is placed on the board, but what-if it was protective components, power regulators or precision resistors. | ||
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| + | It has now been 24 hours since complaint was submitted and no news. | ||
Latest revision as of 15:42, 10 April 2024
JLCPCB is a Chinese PCB manufacturer. They offer prototype PCB's at very reasonable pricing.
Quality Issue Case 1
Yesterday (2024-04-09) I received delivery from JLCPCB with many boards (~10 different types). One of those boards have a STM32F030, WS2812B and two RS485 transceivers and nothing much else. I had ordered 5pc as this going to be used in a custom machine, and I only need one board. Since I have made dozens, if not over a 100 orders from JLCPCB by now, I didn't check the boards much more than cursory glance that components are there and not out of placement.
Hooked it up to my DIY STM32 Programmer (ST-Link/V2-1) and got it recognized in `st-info` as a `STM32F09x`. That was odd. I tried to figure out if I had accidentally placed the wrong Cnnnnn number in the BOM, and whether JLCPCB was out of stock and had made a last minute replacement with equivalent part... Then I noticed
the black package. ST always has faily clear prints on their MCUs, so instantly knew it was wrong part. After checking the other 4 boards, it turns out that ONLY ONE has this fake component. Which is in a way even more concerning than if all 5 were wrong, in which case it could have been an honest mistake by staff.
I have submitted a so called "Quality Complaint" (a button on your order), where I stress that I am not looking for monetary compensation (it really makes no difference to me) and that I urge them to find the root cause of this. It is quite obvious when the wrong microcontroller is placed on the board, but what-if it was protective components, power regulators or precision resistors.
It has now been 24 hours since complaint was submitted and no news.